Ants and formicariums delivered to your doorstep

Count on our exceptional delivery solutions catering to your ants and formicariums. Through our collaboration with UPS Express & Royal Mail, rest assured your orders receive secure handling, assuring prompt delivery and impeccable condition.

Delivery

At Ants HQ, we understand the excitement of welcoming a new queen ant or setting up a formicarium for an expanding colony . That's why we strive to ensure that your orders are dispatched quickly and efficiently.

We want your ants, formicaria and accessories to arrive at your doorstep as soon as possible.

Our Dispatch Promise: When you place an order with Ants HQ, we aim to have all orders shipped within 24 hours of receiving them.

Order Before 14:00 PM, Same-Day Dispatch: If you place your order before 14:00 PM, we'll do our best to dispatch it the same day. That means you can expect your package to be on its way to you in no time in less than 24 hrs.

Dispatch Schedule for Live Ant Orders: Orders containing live ants are dispatched from Monday to Thursday. This ensures the well-being of our ants as it avoids the possibility of any shipments being stuck in a cold/hot warehouse over the weekend.

Dispatch Schedule for Non-Live Insect Orders: Orders without live ants or insects will be dispatched throughout the week, including Fridays. That way, you can receive your equipment and dry goods as quickly as possible.

At Ants HQ, we really take pride in our efficient order processing and dispatch system. We understand that time is of the essence, especially when it comes to live ants so you can count on us.

We understand the excitement of receiving your live ants, formicaria, and accessories in a timely manner. That's why we entrust all our orders to the reliable services of UPS & Royal Mail, ensuring your packages reach you quickly and efficiently. Here's a breakdown of our estimated delivery times:

To the UK: Your order will typically be delivered the day after we dispatch it, within a speedy 24 hours, 95% of the time.

To the EU: For our valued customers in the European Union, UPS Express delivers your orders with remarkable efficiency. You can expect to receive your package 1-2 days after we dispatch it, 95% of the time.

To the rest of the world: Ants HQ extends its reach to ant enthusiasts across the globe. With UPS Express, we aim to deliver your order to any corner of the world within 3-7 working days after dispatch, 95% of the time.

Please note: Depending on the destination country, certain orders may be sent using alternative courier services to ensure efficient and reliable delivery.

During peak periods, like with any other courier company, delivery times may be slightly longer. Rest assured, UPS will always provide you with an estimated time of delivery on the day with the tracking number provided, keeping you informed every step of the way. Whilst Royal Mail will notify you of any changes via email.

We take pride in ensuring a seamless experience for all our customers.

To deliver our ants & nests safely and swiftly, we have partnered with UPS Express and Royal Mail, two reliable shipping services. With UPS, you can expect specific delivery time slots, giving you the flexibility to plan accordingly.

Additionally, if you're not available at your address, you can take advantage of the UPS access point service by calling them on 0345 787 7877, and your package will be conveniently dropped off at a nearby location for easy pickup - https://www.ups.com/dropoff/

On the other hand, with Royal Mail you can enjoy cheaper rates without compromising on the traceability of your package.

Cost

We offer a packaging and shipping cost of £7.50 for orders up to 2kgs. From 2kg to 3 kg a rate of £9.99 and then a flat rare of £12.50 for orders up to 15kgs. This means you can take full advantage and stock up on a large number of items without incurring high shipping costs.

We offer a flat packaging and shipping cost of £24.95 for orders up to 2kgs and £30.00 for orders up to 10kgs. This means you can take full advantage and stock up on a large number of items without incurring high shipping costs

Rest of the world

We offer a competitive packaging and shipping cost of £35.00-£50.00 for orders up to 2kgs and £65-£90 for orders up to 10kgs. Please note this may be slightly different for some countries. When checking out, you will be provided with an accurate quote.

We want to inform you that in some cases, the courier may request an additional payment on top of the shipping fees you have already paid. This additional amount typically ranges between 5-20 euros. Please note that this charge is beyond our control, and unfortunately, we cannot cover it on your behalf.

We recommend being prepared for this possibility to avoid any inconvenience during the delivery process.

If you have any questions or concerns about shipping fees or any other aspect of your order, don't hesitate to reach out to our dedicated support team.

All of our orders that contain a live queen ant or colony will be packaged in a secure and insulated, custom fit polystyrene box. This limits changes in temperature during all seasons of the year as well as reduce any negative impacts caused by vibrations during shipping.

During colder months, these polystyrene boxes will also contain a complimentary 48-72hrs heat pack to ensure optimal temperatures for your ants.